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In Focus

A drone demonstrates delivery capabilities from the top of a UPS truck during testing in Lithia, Florida, U.S. February 20, 2017

Future Work: Tech's impact on jobs and economies

Published: August 01, 2023

From AI to app-based jobs, technology is reshaping the workplace.

For some it's bringing flexibility and new opportunities, while others are facing pitfalls such as low-paid platform work or seeing their creative work copied online by AI bots. Meanwhile, organisations and legal systems are struggling to keep pace with the development of artificial intelligence and tools like chatgpt.

Here's a collection of our stories on how tech is changing the world of work and where it could go next.

Featured

Thomas Bradley pickets outside of a Hilton Anaheim Hotel, July 13, 2023

Digital Rights California hotel workers strike back over 'union busting' app

An illustration picture shows a projection of text on the face of a woman in Berlin, June 12, 2013. REUTERS/Pawel Kopczynski

AI What is ChatGPT? And will it steal our jobs?

Latest

A call centre, mobile phone, and landline are shown in this illustration photo. ��/Nura Ali

Big Tech Gigs, scams, ghost work: India tech sector's dark side

Employees work at their desks inside Tech Mahindra office building in Noida on the outskirts of New Delhi March 18, 2013. REUTERS/Adnan Abidi

AI AI boom is dream and nightmare for workers in Global South

Deliveroo delivery workers ride in London, Britain, March 8, 2021

AI Your manager is an algorithm. Here’s how to fight back

Starship Technologies delivery robots are seen outside a supermarket in Bedford, Britain, on September 15, 2022. THOMSON REUTERS FOUNDATION/Lin Taylor

Rethinking the Economy Rise of delivery robots leaves drivers fearful of job losses

Ana Sofia Pablo, Nancy Rojas and Diana Enriquez, members of nonprofit CACEH, show the app Dignas on their phones at their office in Mexico City, August 19, 2022

Digital Divides Latin American domestic workers build apps to fight for their rights

Macci Ex Machina clown portrait generated by machine learning AI. Edinburgh 2022 . Perry Jonsson & AI/Handout via ��

AI As AI-generated art booms - who really owns it?

More In Focus

A demonstrator holds a sign at a Rise Up for Trans Youth! event in New York City, U.S., February 8, 2025. REUTERS/Christian Monterrosa

Pride in backlash? LGBTQ+ rights at a crossroads

Updated: June 06, 2025

USAID freeze: Millions in need and global aid system in turmoil

Updated: April 28, 2025

Protesters hold a banner reading 'abortion is a basic right' during a rally in support of abortion rights following the U.S. Supreme Court overturning Roe v. Wade, in Paris, France, July 2, 2022

Abortion restrictions around the world

Updated: April 23, 2025

A demonstrator holds a sign at a Rise Up for Trans Youth! event in New York City, U.S., February 8, 2025. REUTERS/Christian Monterrosa

Pride in backlash? LGBTQ+ rights at a crossroads

Updated: June 06, 2025

USAID freeze: Millions in need and global aid system in turmoil

Updated: April 28, 2025

Protesters hold a banner reading 'abortion is a basic right' during a rally in support of abortion rights following the U.S. Supreme Court overturning Roe v. Wade, in Paris, France, July 2, 2022

Abortion restrictions around the world

Updated: April 23, 2025

A man wearing a protective face mask walks near a mural promoting awareness of the coronavirus disease (COVID-19) outbreak in Jakarta, Indonesia, December 1, 2020. REUTERS/Ajeng Dinar Ulfiana

Five years on from pandemic, what is COVID's legacy?

Updated: March 11, 2025